PRIVACY POLICY

1. INTRODUCTION

As Diş Tabibi Clinic ("Clinic", "we"), we value your privacy. This Privacy Policy explains how your personal data is collected, used, and protected when you visit our website or use our services.

2. INFORMATION COLLECTED

Information you provide directly:

• →Name, surname, and contact information
• →Appointment request information
• →Contact form messages
• →Health history and treatment information (during clinic visits)

Automatically collected information:

• →IP address and browser information
• →Pages visited and duration
• →Device type and operating system
• →Data collected through cookies

3. USE OF INFORMATION

We use the information we collect for the following purposes:

• ✓Providing health services and managing treatment processes
• ✓Creating appointments and sending reminders
• ✓Answering your questions and maintaining communication
• ✓Improving our website and enhancing user experience
• ✓Fulfilling our legal obligations
• ✓Analyzing website statistics with Google Analytics

4. INFORMATION SHARING

We do not sell or rent your personal information to third parties. Your information may only be shared in the following circumstances: with authorized authorities when legally required, with our service providers (Dentalbulut appointment system, Google Analytics), in medical emergencies, and with your explicit consent.

5. DATA RETENTION PERIOD

Health data is retained for a minimum of 10 years as required by Turkish health legislation. Website usage data is retained for 26 months, and contact form data is deleted within a reasonable time after your request has been fulfilled.

6. SECURITY

Our website is protected with SSL/TLS encryption. Our clinic records are stored in secure systems and protected against unauthorized access. However, we must note that no transmission over the internet is 100% secure.

7. CHILDREN'S PRIVACY

Our website does not knowingly collect data from individuals under the age of 18. Data of minor patients is processed with parental/guardian consent.

8. CONTACT

For questions about our privacy policy: